After I reset my password, I still getandThe username or password you entered is incorrectwhen I try to login, later!
I reset my password - and it changed my Blogger and GMail account - but I still can't login to Google Apps!!
The Google Apps password reset uses a standard Google account reset process - and is subject to normal account reset behaviour. If you don't reset the right account, you won't be able to login, later.
We've been warning people for years, about the need to use two browsers, to transfer a Blogger blog from one Google (GMail) account to another.
The Google Apps "bloggeradmin" account setup, like the Blogger blog transfer, works best using two browsers. The password reset, for "bloggeradmin@mydomain.com" (as an example, here) involves a Google account reset.
- You start the password reset from a Google Apps login screen, for "mydomain.com".
- After clicking on the "Can't access your account?" link, you use a standard Google account reset process.
When you attempt to login to Google Apps, click on "Can't access your account?". That takes you into the Google Account Reset process.
Provide the full account name of your Apps account.
bloggeradmin@mydomain.cominstead of
myemail@gmail.com
The Google Apps password reset, like blog account transfer, is one more process where you may need to use two different browsers. And, to be safe, clear cache, cookies, and sessions (yes, all 3!) - then restart the second browser, before opening the password reset email.
The password reset will be more likely to be successful, if your Blogger account is based on an active and real email address - this is not a good time to be anonymous.
(Update 2013/11/03): This process should be slightly simplified, with Google Apps now using the new Google comprehensive login screen.
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