Renewing Your Custom Domain Registration

Some Blogger blog owners, having experienced the anxiety of custom domain setup, intend to carefully maintain their domain registration.

We see a few queries, in Blogger Help Forum: How Do I?, about domain registration renewal.

How do I make sure my registration gets renewed?

or

How do I renew registration before it expires?

or, possibly

My blog now displays a search page! Have I been hacked?

Some registration issues will depend upon how the domain registration was originally purchased.

Domains purchased directly from a registrar - whether using eNom, GoDaddy, or a third party registrar, will have to be renewed directly from the registrar. It's not possible to migrate a direct purchase to Blogger / Google registration for payment, any more than to use the Blogger / Google automatic DNS setup. Once you purchase domain registration from a registrar, you are on your own.

If you used Blogger "Buy a domain", Google Apps, or Google Wallet, to purchase the domain registration, you should get email reminders when registration is expiring. However, this will depend upon whether your Blogger / Google account, under which you purchased the registration, uses an active and accessible email address.

If you choose to anonymise yourself by using a bogus or inactive email address for your Blogger or Google activities, don't expect to get email reminding you, or allowing you to renew domain registration.

The most reliable way to assure the domain remains registered is to use domain auto renewal. You can check your auto renewal settings using the Google Apps administrator account, for the domain (now called the "Admin Console").

For domains purchased before December 2012, you'll use email from Google Apps, or an entry in your Google Wallet log, to retrieve the token to setup your Google Apps account. For domains purchased after November 2012, you will have only a limited access Google Apps account, which you should reset the password, to access.

If you intend to use domain auto renewal, make sure that the bank account (credit, or debit) is active, and currently paid. If your bank rejects the payment, you should get a notice - but again, this will come reliably when the email account associated with the domain is active and accessible by you.

If you do not renew registration on time, depending upon the registrar, the domain may be changed to point to a domain parking server, where the registrar will serve ads. Some registrars will serve ads which you, or your readers, won't appreciate.

If the domain registration has expired, and the domain was purchased from Blogger / Google, you may be able to submit late payment, and renew now.

If your original charge fails and you’re unable to resolve the form of payment issue within 7 days, you may still be within the grace period for renewals. If you’re still within 19 days of the renewal date, you can try again using any Google Wallet account by visiting http://www.google.com/a/cpanel/domain/renew-domain/primary-domain-name, where primary-domain-name is the domain name you are trying to renew.

In some cases, once late payment has been processed, your registration may resume, with no long lasting ill effects. In other cases, you may end up having to setup the DNS addresses.

The best renewal experiences, of course, start with advance planning.

>> Top

Using "Buy a domain", From Outside The USA

As custom domain publishing becomes more popular with Blogger blog owners, it's inevitable that people outside the USA would start using it, routinely.

Questions about payment options are seen regularly, in Blogger Help Forum: How Do I?.

How much does a domain cost?

This used to have a simple answer.

$10 US, charged against a major bank issued credit card.

With the internationalisation of Blogger, the answer becomes significantly more complex.

Using Google Wallet, one may purchase a domain in over 230 countries.

The Google billing system accepts payments in over 230 countries with an international credit card.

We now see mention of specific payment methods which are not accepted - though they appear to be important enough to be documented by Google.

• Health Savings Account (HSA) cards.
• Transit cards.
• Western Union/Money Gram.
• Any escrow type of payment.

From what I have observed, using a bank issued credit card involves pretty complex "peer to peer" type transactions, between at least 3 parties.

1. Google.
2. The bank providing the credit account for the blog owner.
3. The bank providing the payment account for the registrar.

Item #2 provides intriguing options.

• American Express (USD Only).
• Discover (USD Only).
• MasterCard.
• Visa.
• Visa Electron (Outside of US Only).

I have no idea what #3 may involve, internationally. I know that accepting payments, even within the USA, is not as simple as making purchases.

If these options do not satisfy you, personally, you are entitled to purchase a domain from almost any registrar which provides an acceptable payment method. However, you will need to accept some responsibility for the technical details involved, in setting up the domain.

The complexities of International Banking will make "simple" purchases such as non BlogSpot URLs, for Blogger blogs, interesting to watch.

>> Top

Anonymity, Your BirthDate, And Your New Blogger / Google Account

Not all new Blogger blog owners understand why they are asked for their birthdate, when they setup a Blogger or Google account. Some folks see this as a violation of their right to privacy, and enter a fake birthdate. Some real serious privacy enthusiasts might enter "01/01/01", just to get through the setup process - maybe intending to correct it, later.

Nobody entering "01/01/01", for one's birthdate, suspects that claiming such a birthdate makes them - in 2013 - appear to be 12 years of age. Unfortunately, 12 years is below the minimum age for owning a Blogger blog. Since Blogger / Google tries to protect the young people on the Internet from inadvertently exposing themselves - or their families or friends - to unknown dangers, people who may appear to be of insufficient age are subject to having their Blogger / Google accounts, and Blogger blogs, deleted or locked.

If you entered a fake birthdate some time ago, and now find your account or blog locked or deleted, you need to prove your age to Google - and you should do this promptly. The Google Accounts document Frequently Asked Questions about Google Account and Age Requirements explains how you do this. The process of verifying your age / birthdate is not convenient - and some privacy enthusiasts may claim that it too violates their privacy rights - but it is necessary, to let you correct your birthdate - when you are legitimately of legal age.

Now, you have to hope that you did not, intentionally or mistakenly, also provide a bogus email account as your Blogger / Google account name / recovery email address. The process of identifying yourself as the owner (former, nominally underage) of a given Blogger / Google account is easier to do, when you have access to the email account stated as the account recovery email address.

>> Top

Buying A Custom Domain Requires A Working Bank Issued Credit Card

As Blogger in general, and custom domain publishing in particular, becomes more popular in Asia and Africa, we are seeing more problems with the Blogger / Google domain purchase process. The basic problem, in Blogger Help Forum: Something Is Broken, will be expressed so simply.

My blog is showing an off-site redirect.

You're about to be redirected.

The blog that used to be here is now at http://www.mydomain.com.
Do you wish to be redirected?

What do I do now?

Some time ago, this report would have been diagnosed as spurious DNS addresses - and we would point out the necessities of proper custom domain DNS addressing, when setting up the domain yourself. Nowadays, an increasingly common diagnosis, for this problem, is an unsuccessfully purchased domain, using the Blogger / Google "Buy a domain" or Google Apps purchase process.

Some blog owners, preparing to purchase their domain, confuse the required bank issued credit card with an alternative - the bank issued debit card. When purchasing products in stores, a "debit card" looks and works the same as a "credit card". Apparently, not every "debit card" may work the same, with the Blogger / Google Apps "Buy a domain" process. It appears that in some countries, notably in Africa and Asia, debit cards are becoming a popular alternative to credit cards.

In some cases, the blog owner will check with his bank, and will find a token charge of $1 (or the local currency equivalent minimum purchase amount) posted to the account - but the $10 (or local currency equivalent) charge will not be found. Possibly, Google Checkout will show the notation

Payment declined : No reason provided

The "Buy a domain" process will appear to work, and the Blogger blog "mybloggerblog.blogspot.com" will be re published - in Transition - as "www.mydomain.com". The blog owner will find out later - after Transition expires and the republishing is completed - that the BlogSpot URL now shows an "off site redirect", because the domain was never registered.

The blog owner may receive email mentioning a problem.

Your service might be suspended.

Please pay your amount due, $10.00.
You have no valid forms of payment available for automatic charging.
Your bank or credit institution has declined an automatic payment with your Visa ...XXXX and provided the following reason: No reason provided. This form of payment can't be used. Please contact your bank for more information, then click the "Re-enable form of payment" link.

Apparently, bank issued credit cards work differently from debit cards, in the "Buy a domain" process. The bottom line is that, with the "Buy a domain" process mentioning "credit card", you will need to provide just that - and a "debit card" may not provide a reliable alternative. The reference Google Checkout: Troubleshooting Payments may provide insight here.

>> Top