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Showing posts with label Harassment. Show all posts
Showing posts with label Harassment. Show all posts

Wednesday, 13 February 2013

Control The Email Settings, Relevant To Your Blog, Wisely

Some blog owners don't always think about the various email settings, which are part of their Blogger blogs, and the possible effects to their email - or somebody else's email.

There are several settings, where a blog owner may enter an email address.
  • Email posts to
  • Comment Moderation.
  • Comment Notification Email.
These settings don't require acceptance by the recipient, making for some interesting possibilities for causing problems in other people's email, as well as one's own email.

There are several Blogger dashboard settings - related to post publication and to various commenting activities - with differing effect to one's own, or somebody else's, email.
  • Settings - "Mobile and email" - "Email posts to" generates a minimally formatted text copy of each post, when published, to up to 10 email addresses.
  • Settings - "Posts and comments" - "Comment Moderation" generates a minimally formatted copy of each incoming comment, before the comment is published - and allows moderation of the comment, while reading the email message - when the recipient has the proper authority.
  • Settings - "Mobile and email" - "Comment Notification Email" generates a minimally formatted copy of each incoming comment, before the comment is published or rejected.
Since none of these settings require acceptance by the recipient, there are various possibilities for causing interesting email delivery.

Unlike various subscription services which use email, such as a FeedBurner Email Subscription service, an email address added to any of these three settings requires no formal acceptance. If a blog administrator should add an email address, whether their own (primary or additional personal email address), a willing friend or relative, or an unknown victim's address, there is no initial email sent to the recipient
You (or somebody else) has added this email address as a recipient of "Email posts to" / "Comment Moderation" / "Comment Notification Email". Do you approve of this additional traffic source to your email service?
or a similarly worded notification / approval. Given a clueless or malicious blog owner, it's possible that one (or all) of these settings could be used to harass an unwitting third party.

The "Email posts to" feature, also known as "BlogSend", generates a minimally formatted text copy of each post, when published, to up to 10 email addresses. This setting has been used, in the past, to provide distribution of newly published posts for private blogs, as well as a simple distribution for posts from public blogs.

Since it's limited to 10 entries, BlogSend does not provide a suitable service for any blog with a reader population of any appreciable size. For a blog owner with any technical experience, FeedBurner Email Distribution is a much better solution for post distribution - when the blog in question is publicly accessible.

For distribution of a private blog to more than 10 readers, one may use Google+.

The "Comment Moderation" and "Comment Notification Email" settings, used together, can generate interesting duplication of email to one's own (or somebody else's) email service. If these settings are made without thinking, some interesting confusion can result. Email addresses can be added to each of these settings without consideration of the relationship or level of authority enjoyed by the owner of the email address, relative to the blog in question.

Comment Moderation Email is presumed to generally be a function performed by blog administrators - but email resulting from this setting will be sent to anybody addressed. A blog administrator / member - or other non administrator of the blog or an unwitting stranger - will receive email suggesting several options,
Publish
Delete
Mark as spam

Moderate comments for this blog.
If the recipient is not an actual blog administrator, the links in the email provide confusion, and no result.

Comment Notification Email might be generally addressed to blog members - but is not necessarily limited. Since notification of comments is sent separately from moderation, recipients of a notification can become confused when they fail to find the comment, mentioned in the notification, present on the blog. A blog administrator, using either an email moderation message - or using the blog Comments wizard, may or may not decide to Publish - or to designate a comment as Spam - regardless of a notification message having been delivered to each designated recipient.

Comment notification email may look similar to comment moderation email, less the comment processing options - possibly causing more confusion. A blog owner, adding his own email address to both comment moderation and comment notification, may see the combination as unknown duplication. And blog owners may confuse the proper use of comment moderation and comment notification email.

A blog owner, transferring ownership of a given blog, may overlook updating of the email settings. A new blog owner, receiving a blog being transferred, may likewise overlook these settings, and may lack the associated email, until the omission is corrected.

Either the previous owner, or the new owner, may be confused temporarily - and may wonder why they are still getting email / not getting email, until they examine and correct the setting in question. Alternately, if someone's email address was added maliciously, by a blog owner intending to harass somebody, one can see interesting possibility for conflict.

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Friday, 30 November 2012

The Internet Has Created Various Opportunities For Conflict

Most physical threats used to require physical proximity, to be seriously considered by the authorities.

Before the Internet became a reality, if you were to report a crime which involved a physical threat to you or some one whom you knew, chances are that you would be reporting a friend or relative - or at least a neighbour or somebody geographically close to you.

Now that the Internet is part of our daily lives, many Blogger blog owners, readers, and comment publishers - all of who use the Internet for various networking activities - have no idea of the possible international challenges involved in their activities. With the Internet involved, these dangers can come from somebody in another city, state, or country, who is a complete stranger to the potential victim.

Many people, offended or threatened by an abusive comment or post in a Blogger blog, immediately report their concern, in Blogger Help Forum: Something Is Broken.

The assumption made is that Blogger, when informed in the forum, will immediately remove the offensive or threatening content.

Not everybody realises that the varying nature of any given abuse, even when expressed in a Blogger blog, won't always be the responsibility of Blogger / Google to provide action. Some abusive content will require contact, with somebody in your local area.

Some abuse can be handled by your reporting it to Blogger / Google - and other abuse must be handled by the courts system - lawyers and judges, or by law enforcement.
You are responsible for reporting any offense accurately, and to the right agency - not solely to Blogger / Google. The above list is based upon USA legal terms. Other countries may use different definitions.

You need to understand the differences between Defamation and Impersonation, and other abuses, before attempting to report any threat to Blogger / Google. And, take action depending upon the medium used by the threat. Blogger / Google won't accept complaints about comments - as comments are jointly the property and responsibility of the blog owner, and of the comment publisher.

The bottom line here is that some Internet conflicts may take time and effort to resolve. The courts system, which is currently based locally and nationally, may have to evolve, as the Internet brings strangers together - and creates opportunities for conflict.

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Monday, 12 November 2012

Blogger Won't Censor Comments, Or Accept Abusive Comment Reports

We have seen this question, periodically, in Blogger Help Forum: How Do I?
When will Blogger provide me with the option to block an abusive commenter, from my blog?
This is a request that simply cannot be fulfilled.

The issue of blocking individual commenters won't be solved by a new Blogger feature.
  • It's technically impossible.
  • It's contrary to Blogger policy.

Any abuser of Internet services (aka "hacker", "spammer", or "troll"), with any ability, knows how to create multiple Google accounts without effort. Blogger Engineering is unlikely to spend time developing a new feature ("Block this comment publisher") that will simply provide you with a false sense of security, have no effect in the long term, and require an unproductive use of their time.

If you realistically feel that a comment publisher represents a legal and physical threat to you, you should report the threat to your local police agency. Other than physical threats, Blogger regards comments as a "freedom of speech" issue. Comments published on your blog are jointly the property - and the responsibility - of the comment publisher, and you.

As the blog owner, you are allowed to choose which comments publish, or remain published, on your blog. You can moderate before, or after, comments are published.

If any comments offend you, moderate or delete them promptly. Concentrate on publishing your blog, and ignore the abuse. Eventually, the person abusing you will get bored, and move on.

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Sunday, 26 August 2012

Reporting Illegal Activity In Blogger Blogs

Blogger / Google provides two forms, for us to use when reporting unacceptable content, in Blogger blogs.Each form has a different use - and both forms have their stated limits.

Neither form will produce an absolute, nor immediate, result. Google has to consider that either form may be intentionally misused, for various reasons, when evaluating any claim made.

We've known, for a while, of the various options to report Blogger blogs which violate Blogger or Google Terms Of Service. The option to report abusive blogs (aka spam hosts) has been an option since 2009. In 2010, Google added the complementary ability to report copyright violations. Recently, we see that the latter form, now titled Google Help: Removing Content From Google, has been expanded to include a dozen different Google services. The existing Blogger Help: Reporting abuse continues to be available.

The "illegal content" list for Blogger, in the Google Help page, has been expanded, since 2011 - though some selections, in the list, offer only a disclaimer. Removing Content From Google seems to cover clear cut legal issues - while problems reported using Reporting abuse appear to involve the complainants personal perception.

Regardless of which form is submitted, we must note here that all problem reports may not produce immediate - or appropriate - response. Also, strict attention to detail is required - your reputation may be on the line, with your abuse reports.