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Showing posts with label Mobile Blogging. Show all posts
Showing posts with label Mobile Blogging. Show all posts

Wednesday, 20 November 2013

"go.blogger.com", And SMS Based Blogging, Has Been Deprecated

We're seeing a few queries recently, in Blogger Help Forum: Something Is Broken, about a little used option in mobile blog publishing.
Is "go.blogger.com" down? I'm trying to claim a mobile token, but having no success.
This blog owner, like a few others, is trying to use a dying Blogger feature.

"go.blogger.com", and MMS / SMS, was the Blogger solution for blog publishing using "mobile" phones, provided several years ago.

SMS is a protocol used for sending text messages between computers, that was used on "mobile" phones, before most "mobile phones" became just pocket sized computers using "cellular" (3g, 4g, etc) networking.

You can think of SMS as the original "Chat" protocol, used before cellular Internet service became the normal communications service.

With the gaining popularity of using "smart" phones with cellular service, most people will publish blogs using either a browser on the phone, email (and "Mail-To-Blogger") on the phone, or (for supported phones) the "Blogger" app.

Recently, I asked Blogger Support if "go.blogger.com" and SMS based blogging had any future. The reply was bleak.
So that feature has been deprecated.
Basically, Blogger has moved onwards - and is trying to support mobile blogging using modern equipment and services.

Even when people in the USA were using "go.blogger.com" and SMS for blog publishing, SMS was a constant problem. SMS is a proprietary protocol, provided by various phone carriers, over the individual cellular networks.

Even with SMS in the USA, years ago, there were some cellular services providing SMS, that did not work with Blogger. SMS outside the USA is worse - and globalisation of Blogger made this a problem.

Nowadays, not every cellular service provides SMS. Most cellular Internet providers focus on regular Internet service. If you want to "chat" with somebody, you use a normal "chat" client like GTalk - or now, Google Hangout.

If your "smart phone" (or mobile computer) supports email over voice, you can use Mail-To-Blogger. If not, you'll need a modern and supported phone, with cellular Internet service - if you want to publish your blog using your phone.

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Monday, 11 November 2013

All Mobile Computers Are Not Created Equal

We've seen a few questions about comments, supposedly published - but vanishing, when using a mobile computer, in Blogger Help Forum: Something Is Broken.

This symptom, as reported, reminds us of the long ago reports of "vanishing comments" - but using desktop computers.
At least one of the folks who isn't able to comment said she was attempting to do so from her mobile phone. Is Blogger now losing comments from mobile devices?
The answer here is not quite so ominous, though the situation is still frustrating - to both the blog owner, and the various visitors.

Blogger comments are offered in three "desktop" computer styles, selected by the blog owner.
  • Embedded, positioned below the posts.
  • Full screen, on a separate page.
  • Popup, in a separate, miniature window.
Each of these choices have their own special advantages and disadvantages, which vary in relevance, according to the blog reader population.

On a "mobile" computer - and with the "mobile" template enabled, there is yet a fourth style.
  • Embedded, in a special "mobile" dialogue.

The comment entry process, in general, involves at least four distinct steps.
  • Authentication. Where required by the blog owner, and / or preferred by the blog visitor, the visitor may provide personal identification.
  • Entry. The comment is entered, and edited.
  • Preview. The visitor can view the comment, as entered, before actually publishing it.
  • Verification. Where required by the blog owner, the visitor solves a puzzle, aka "CAPTCHA", to prove that he/she is not using an automated script.
Entry and Preview goes back and forth, at the preference of the comment publisher, until satisfied.

Depending upon the "mobile" computer and template in use, any of the four comment entry styles may be a problem, for any of the four steps identified. If you are familiar with the comment entry process, in general, consider the various controls and objects involved - and when each object is presented to the visitor, attempting to publish a comment.

Consider three different possible ways of presenting the various controls and objects, involved in publishing comments.
  • Everything "visible" simultaneously, with the display zoomed out so everything is visible. On anything but a large screen tablet, you would probably need a magnifying glass, to read the captions, instructions, and labels.
  • Everything "visible" simultaneously, but with most objects off screen, until each is needed. Scrolling is done using finger gestures, not using scroll tabs - and it's never obvious where any "missing" objects may be, at any time.
  • Everything visible in sequence, one step at a time. Extra controls, to move forward and backward in the sequence, are required. To someone not familiar with the comment entry process, in general, some controls may not be obvious.
None of these three options provide perfect solutions. Even being experienced in the commenting process, I have found no obvious excellent choice, when using a "mobile" computer.

Besides the various control and display issues discussed above, consider the effects of cookies and scripts, which may or may not be supported by any given "mobile" computer - and layered security, which is a challenge, on every computer. Both may be a special problem, on "mobile" computers.

Until "mobile" computers are developed, with controls and displays equal to (better than) to those of "desktop" computers, I suspect that there will always be problems with commenting on "mobile" computers - just as there are problems with use of "mobile" computers, and with commenting on all computers, in general.

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Sunday, 3 November 2013

Custom Redirects, And The Mobile Template Redirect, Are Not Compatible

We've recently seen a few reports about problems with custom redirects, in Blogger Help Forum: Something Is Broken.
I want to redirect my blog URL to a static home page. With a redirect in place, mobile computer users can't access my blog. Mobile browsers display an error, mentioning too many redirects.
This problem is being reported by owners of blogs both published to BlogSpot, and to non BlogSpot domains. When published to a non BlogSpot domain, the problem is present even for domains properly setup.

Some advice, given in the forum, suggests use of forwarding, instead of referral, as a solution. This advice is a problem, for 2 reasons.
  • Forwarding cannot be used with blogs published to BlogSpot.
  • Forwarding is not a good solution for custom domain publishing.

Right now, there is no solution for this problem - though there is a workaround. Blogger Support is aware of the problem - but it's not certain that a solution will be immediate.

For blogs published to BlogSpot, there are just two choices.
  1. Disable the redirected home page, and do without the custom home page.
  2. Enable the custom redirected main page, and do without mobile access to the blog.

For blogs published to a custom domain, there are, supposedly, three choices.
  1. Disable the redirected home page, and do without the custom home page.
  2. Enable the custom redirected main page, and do without mobile access to the blog.
  3. Use forwarding, instead of referral, to redirect the domain to the blog.

Forwarding comes in two versions, with differing effects from the two versions. Neither version of forwarding is beneficial, to Blogger blogs.
  • DNS forwarding results in the blog being indexed under the BlogSpot URL, by the search engines. The blog's readers will be able to use the (forwarded) domain URL, to access the blog - but all search engine references will mention the BlogSpot URL.

    With some access to the blog through the BlogSpot URL, and other access through the domain URL, blog reputation will drop, similar to blogs newly published to a new URL. Both reputation and traffic will do the same.
  • Frame forwarding results in the blog being visible within an IFrame. No indexing of the blog, by the search engines, will take place, with blog contents visible inside an iframe. Search engine reputation will drop even worse with DNS forwarding.
Not all registrars offer both versions of forwarding, so you may have to take what they offer - and accept the resulting loss to the blog.

As a workaround, until the problem is fixed, you can return to the previous technique for making a static home page.

Basically, blog owners may have to choose between having a custom home page (for desktop access), and having the blog accessible through mobile browsers (for mobile access) - or using the workaround. And everybody has to wait, patiently, until Blogger Engineering can come up with a better solution - to make custom redirects, and the mobile browser redirect, work together.

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Monday, 21 October 2013

YouTube Hosted Videos May Not Be Visible, On Some Mobile Computers

We see occasional reports from owners of blogs with lots of video content.
My readers can't view the YouTube videos in my blog, on their cell phones or iPads.

YouTube video content, as uploaded through the Blogger Post Editor, uses Adobe Flash embedded code. The native browser, on Apple based mobile computers, doesn't support Flash content. Many non Apple mobile computers may be similarly limited.

If your blog contains videos, uploaded using Post Editor, and your readers have problems viewing your videos, you have two possible alternatives.
  • Replace all video content, in your blog, with the YouTube embedded player.
  • Instruct your readers, who use mobile computers, to view your blog using a custom, non Apple browser.
Neither solution will be universally accepted or usable.

There is probably no 100% accepted or used solution, for blogs which contain videos uploaded using Blogger Post Editor.

Editing the posts in the blog, and replacing each Flash based video with the native (non Flash based) YouTube player, embedded in an iframe, is going to present a fair amount of effort, for blogs with lots of videos. Each blog post will have to be edited, in HTML mode - and the code for each video replaced by the code provided on the YouTube website.

The alternative, having your readers use a different browser, on their mobile computers, may not be widely accepted. Not all mobile computers will support installation of additional browsers. Also, not all mobile computer owners will want to install a custom browser, simply to view the videos on your blog. And casual visitors to your blog may not even understand this solution.

The bottom line here is that you may have some decisions to make, if you upload videos to your blog posts, using Blogger Post Editor. This is one more example of the challenges involved, in supporting mobile blog access.

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Friday, 1 March 2013

Blogger And Mobile Computers

Using the term "mobile computer" is an example of the challenges involved, in using this variety of computer.

Even identifying this device, which is present in so many different manifestations, is confusing.
  • Mobile Computer.
  • Mobile WiFi device.
  • Personal Digital Assistant.
  • Pocket phone.
  • Smart Phone.
  • Tablet.

As the use of mobile computers becomes more common, we're seeing more and more problem reports and questions, from people unable to use Blogger.
  • Some folks would like to maintain and publish their own blog.
  • Others would like to post comments to their friends blogs.
  • And still others don't understand why all of the various gadgets on their blog don't work for their friends, who are also using their own mobile computers.

One of the challenges of mobile computers involves the use of smaller displays, and the need to simplify the content displayed. This requires the use of special browsers and templates, which are designed to accommodate the limitations. The need to support additional browsers and templates creates more work for Blogger Engineering, who now has more different products to support.

Also, many mobile computers are designed to work over proprietary networks, provided by various "phone" companies. Blogger has traditionally supported use of alternate services - email, and SMS - for publishing posts to their blogs.

All of these differences create complexity, and additional possibilities for failure. And we see more problem reports, attributed to use of "mobile" computers.

Full function ("desktop" / "laptop") computers have challenges - but they are still easier to use.

We know about the different major browser brands, and the differences created by the use of each browser, on our desktop and laptop computers.

Chrome, Firefox, Internet Explorer, Opera, Safari all have their various peculiarities. These differences are multiplied, when considering the issues involved in developing new features - and in keeping up with new browser versions, and continually updating the various Blogger features and wizards, when required.

Besides the various different browsers, we have to consider the different activities involved in using Blogger. Browsing blog posts, browsing comments, publishing comments, maintaining the blog, and publishing posts, are all different activities - and have their own different needs.

The relative lack of limitations in "desktop" / "laptop" computers still makes each different activity simpler for the blog owner or reader. The process of developing and supporting the different Blogger features is easier for Blogger Engineering. These differences are not so transparent, when using a "mobile" computer.

Mobile computers have known limitations.
  • Reduced display size.
  • Reduced display colour depth.
  • Reduced processor speed.
  • Lack of various system features and utilities.
  • Lack of a physical keyboard.
All of these details require mobile browsers and templates which operate differently, and the various Blogger features and processes must be used differently.

Try performing the various tasks identified above, using your desktop and mobile computer - and observe the differences. You'll quickly realise the differences, when browsing blog posts, browsing comments, publishing comments, publishing posts, and maintaining your own blog.

One of the workarounds, used by Blogger, to deal with the reduced functionality of a mobile browser / computer, is the "mobile" template. The mobile template, which is optional for all modern Blogger blogs, displays only text and pictures - and eliminates the many accessories, gadgets, and shiny formatting which may be seen in any blog with a "normal" template.

The different layouts of the posts and comments, on a mobile template, makes posting comments a different experience - and the lack of the various gadgets will produce different visitor activity.

The differences between the various "desktop" browsers are considerably less noticeable than the differences between some "mobile" browsers and computers. Most desktop computers use 3 different operating systems.
  • Apple / Macintosh.
  • Linux / Unix.
  • Microsoft Windows.
Even with the different operating systems, the realities of marketplace competition creates some interoperability between the different desktop operating systems - and the different browsers are similarly common in design.

The better known mobile computers also have 3 major different operating systems.
  • Android.
  • Apple/iOS.
  • Microsoft Windows.
Not all PDAs and smart phones use the standard 3 operating systems, however - some use proprietary browsers and operating systems, unique to the manufacturers. And the proprietary networks, provided by the different phone companies, further reduce the possibility of interoperability.

Lack of interoperability is going to create differences in how well different applications, such as Blogger, operate on the different mobile computers. These differences will be more significant than the differences created by the various "desktop" browsers, and operating systems - and we'll see more complaints from blog owners who can't use Blogger on their tablet, or whose readers can't post comments, using their smart phones.

Increasingly common use of multimedia content (both music and video) on mobile computers - combined with the lack of consistent support for cookies and scripts (and possibly, filtering of cookies and scripts) - will make availability of content differ, from computer to computer. Another problem here is lack of consistent support for the Adobe Flash product - which makes some YouTube content non playable, on some mobile computers.

Also consider the various security issues which may be different with mobile computers. Both the different security threats, and the different protective features, will make secure use of mobile computers a challenge - particularly when carried in public.

Fortunately, as mobile computers benefit from ongoing technological advances, improved design of mobile computers may make some limitations less significant. Improved displays, operating systems, and additional security devices are all coming.

As people buy and use more mobile computers, the differences between "desktop" and "mobile" computers will narrow. And use of different new desktop and mobile features, like innovative computer desktops, and products like Google Glass, will force desktop, laptop, and mobile computers to converge in functionality.

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Monday, 24 December 2012

Blog Readers Report Comments, Supposedly Published Using A Mobile Computer, Appear To Disappear

Recently, we've been seeing a few problem reports in Blogger Help Forum: Something Is Broken, mentioning mobile computers and problems publishing comments on Blogger blogs.
My readers tell me that they can't comment on my blog, using an iPad. Comments disappear, when they try to publish them.
As with a previously explored problem with comments on a non mobile computer, this problem may involve unfamiliarity with the publishing sequence.

The dialogue involved in publishing a comment, when using a desktop computer with a full size display and a non mobile Blogger template, is not simple. Depending upon the various commenting options selected by the owner, the publishing sequence may be even more complex. Blog owners may need to consider the additional details involved in comment publishing, when using a mobile computer.

Using Blogger on a mobile computer involves various compromises - and the comment publishing process on a mobile computer even more compromises.
  • The small display size, on a mobile computer, makes finding the various controls involved a challenge. Both the small size of everything involved, and the necessity of repeatedly scrolling around the screen, looking for the controls used in comment publishing, is frustrating.
  • The "mobile template" is an attempt to make up for the small display size. The mobile template puts the various controls on a series of displays, with various buttons and links used to move from display to display.

People unaccustomed to the sequence of steps involved in the comment publishing process may not see all of the controls required, when using a mobile computer. Neither the wide non mobile template, nor the deep mobile template, displays the comment publishing sequence easily. People who are not very experienced with the comment publishing process, in general, might become confused with the displays.

As an example, let's look at the basic comment entry dialogue. So simple - when you are used to it, and can see all of the components.
  • On a desktop / full function display, you'll see an entry box, and a "Publish" button beneath the box. You use the keyboard and / or mouse to enter text into the box, then click on the "Publish" button.
  • When the required display space is larger than the physical screen space, you'll have a horizontal and / or vertical scroll bar, indicating that scrolling is required, to locate other display content. You'll use the mouse to manipulate the scroll bars, and make other portions of the display visible.
  • A mobile display will have an entry box, and an on screen keyboard. The onscreen keyboard will occupy a fixed amount of display space, with the entry box occupying the available remainder.
  • The mobile display won't have scroll bars - if other portions of the display are not immediately visible, you'll use your finger to scroll around the screen. If you are not familiar with screen layout, you'll have to scroll around, aimlessly.
  • The "Publish" button will be somewhere near the entry box - but depending upon screen size and orientation, may not be immediately visible. You may have to scroll around the screen to find the "Publish" button.
  • People not used to using a mobile computer may be unable to find the "Publish" button. Finding other display content that may appear to replace the "Publish" button, they may be confused when their comments are not published, and report that their comments disappeared.

Both the authentication sequence (when authentication is required), and the CAPTCHA entry sequence (when a CAPTCHA is involved), when involved in mobile computing commenting, will make the comment publishing process even more complicated. The authentication sequence may be more complex, if the browser in use has a problem with Blogger authentication - and "third party" cookies.

Since most blogs are designed primarily for non mobile computer use, commenting using mobile computers may not be obvious, for a while. Many readers may simply not publish comments, to the same activity level, when using their mobile computers.

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Friday, 21 December 2012

Disable The Mobile Template, On Your Blog - As A Default View

Over a year ago, Blogger introduced a useful template option for our blogs - mobile templates.
Blogger mobile templates are mobile-optimized versions of our Template Designer templates. If you are using one of these templates, when you enable the mobile template option your blog will begin rendering using the mobile version of the same variant. Even if you are not using a Template Designer template, or using a heavily-customized version of one, you can still enable this feature to have your blog start rendering in a generic default mobile template that we have created.
The mobile templates let computers with lower display size / resolution - aka PDAs, mobile phones, and smart phones - display the content of our blogs, without the unnecessary overhead which may be a part of our normal blog formatting.

If you are viewing this post on your smart phone, it's likely that you are viewing it using a mobile template. As exciting as the mobile templates are, however, they will not replace the normal, full feature templates - on every blog, or on every mobile computer.

Not every blog owner, nor every visitor, wants to view any given blog using a mobile template. Some tablet computers have display units which rival normal desktop displays from a few years ago - and low feature, mobile templates are unnecessary. Fortunately, there are a number of options - for the blog owner, and for the blog visitor.

If you are a blog owner, you can disable the mobile template, as a default, for your blog. For those blog owners who have forgotten how they set the mobile template on their blog, you use the "Template - Choose mobile template" wizard, from the gear icon beneath Template - Mobile. Simply select "No. Show desktop template on mobile devices.", and Save - and that's it.

If your blog has a Classic Template, you can disable the default mobile template from your blog, with a little extra bit of effort.
  1. Start with the Template wizard, and select "Upgrade template".
  2. Once your blog has an upgraded template, you can use the "Choose mobile template" wizard, and select "No.".
  3. Go back to the Template wizard, and at the bottom find "Revert to classic templates".
  4. Selecting the latter link, your blog will be back to the previous, Classic template.
  5. But now, the default Mobile template will be disabled.

Upgrade your blog, to a Designer template.

Return your blog, to a Classic template.

Having set - or un set - the default mobile template for your blog, your visitors have the final say, how they want to view your blog. If you are the visitor, you can choose, with a little effort.

Any time you are viewing a Blogger blog, from any computer, you can select - or de select - the mobile template for the blog which you are viewing. Just use the appropriate mobile template URL suffix.You can view a blog using a mobile template on your desktop computer - or a blog using a full feature template on your mobile computer. It's now your choice.

This blog, viewed from this computer, using a Mobile template.
Unfortunately, it's your choice, when you use your mobile computer, only. You have only two choices, for your blog.
  • Don't enable the mobile template.
  • Enable the mobile template.


Each of your readers have to choose how to view your blog - if you choose to offer the mobile template.

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Monday, 17 December 2012

Redirecting The Home Page, And Mobile Templates

Everything has its limits - even Blogger features. For a while, we've been seeing hints that mobile templates don't support a redirected Home page.
How do I disable the Blogger mobile redirect "/?m=1"?
Some blog owners would prefer their readers, using a mobile computer, see a redirected Home page, with a desktop template - instead of a mobile display with a dynamic Home page.

Apparently, the mobile redirect
/?m=1
overrides the Home page redirect
/
Actually, this makes sense. "/?m=1" (the redirected mobile template URL snippet) is not equal to "/" (the redirected Home page URL snippet).

For those blog owners who have forgotten how they set the mobile template on their blog, you need to remove the mobile template, using the "Template - Choose mobile template" wizard, from the gear icon beneath Template - Mobile. Simply select "No. Show desktop template on mobile devices.", and Save - and that's that.

Now, everybody - including your readers using mobile computers - will see the standard desktop template (with optional Home page redirect), when viewing your blog.

This probably won't remain a difficult choice, for all blog owners, for long. Newer mobile computers - PDAs, phones, tablets, and such - have rather sophisticated display units, which approach the clarity of normal high resolution devices previously seen on desktop / laptop computers, from just a few years ago. One's readers simply have to get used to a computer with a 6" to 12" touch screen, instead of one with a 12" to 16" no touch screen with keyboard.

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Sunday, 2 December 2012

Stats And The "Don't track your own pageviews" Option On Mobile Computers

As mobile computing becomes more popular, we're starting to see questions about use of the Blogger dashboard on mobile computers (iPhone / iPod, PDA, smart phone), in Blogger Help Forum: Something Is Broken. Most recently, we're seeing people trying to use Stats, and the "Don't track my own pageviews" option, with Blogger on mobile computers.

Problems with Stats and the "Don't track ..." option are not unknown, in the past. We've helped many blog owners with this setting, which is sensitive to cookie and script filtering in general - and to "third party cookies" in particular. "Third party cookies" may be filtered in any of several places, any which will interfere with "Don't track ...".

The "Don't track ..." option, when seen as a problem with "full size" computers (desktop, laptop / notebook), may involve any of various "layered security" settings. In general "full size" computers use a somewhat standard software infrastructure. While any of several operating systems (Apple / Macintosh, Chrome, Linux, Microsoft Windows), and various browsers (Chrome, Firefox, Internet Explorer, Opera, Safari) make use of Blogger an occasional challenge on "full size" computers, there is some common features between the various operating systems and browsers.

With the various "operating systems" and browsers on mobile computers, we're seeing more discrepancies in features offered. In particular, not all "mobile computers" have explicit settings to allow / disallow "third party cookies" - or even cookies and scripts, in general. If these settings are not present, it's likely that these computers do not support such details as "third party cookies".

Without the availability of "third party cookies", Blogger can't support the "Don't track ..." option. Here, I'll note that this option is specific to each individual browser, on each individual computer. One must set the option - and browse the specific Blogger blog - using the same browser, for the option to work. This is not an option that can be set on a per user basis, and apply to all browsers used by a specific user.

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