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Showing posts with label Microsoft. Show all posts
Showing posts with label Microsoft. Show all posts

Thursday, 5 December 2013

Various Problems With Blog Owners Using Internet Explorer V11

We're seeing a few browser related problems, possibly related to a recent update of Microsoft Windows and Internet Explorer, reported in Blogger Help Forum: Something Is Broken.
I can't see my dashboard!
and
I can't upload pictures - all that I get is a blank box!
and
I am receiving messages, when I log in, that my Internet Explorer is not compatible with Blogger.
Too many blog owners use Internet Explorer for using Blogger - and automatically accept updates, applied by Windows Update.

Right now, Blogger Engineering is in the process of updating Blogger to work with Internet Explorer V11. This is not a minor task - with all of the many Blogger features required by the various blog owners and readers, all of which must be checked for compatibility with each new browser version.

The recent updates of Microsoft Windows, to use Internet Explorer V11, is causing various problems to blog owners and readers.

Blogger Engineering cannot update Blogger, immediately, to work with the new version. While we wait for Blogger to be updated, it's possible that the Microsoft "Compatibility View" setting can help us bypass some of the problems.
  • From the Internet Explorer menu, select "Tools" - "Compatibility View Settings".
  • From the Internet Explorer address bar, click on the "broken page" icon.
  • Type "blogger.com" into "Add this website". Hit "Add", then "Close".
If we can't use "Compatibility Views" to work around the current problem, we have to wait, patiently, until Internet Explorer V11 can be supported, by Blogger.

If we can't wait patiently, we may need to try using another browser with Blogger - at least to diagnose the problem at hand.

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Tuesday, 30 July 2013

Windows XP / IE V8 Is "Good Enough" - But For How Long?

This month, we've seen more than a few reports, in Blogger Help Forum: Something Is Broken, about various Blogger dashboard problems.

Both the Overview and Post Editor dashboard sections seem vulnerable to problems - typically described as bX code terminations. Many of the people reporting problems admit that they are using Internet Explorer V8.

For some blog owners, the choice of staying with IE V8 is not an option.
Get everyone to use Chrome, and don't support those using IE V8. Win XP works fine. Everyone can't get new computers or operating systems, every time some new software comes out!
Unfortunately, Windows XP was sunsetted, by Microsoft, some time ago - and IE V8 is the last version of that browser that will run, on Windows XP.

Windows XP and IE V8 may be "good enough" for now - but time is running out, on both.

Blogger, like every website on the Internet, is going to design their displays and wizards - such as Post Editor - to use features provided in the newer browsers.

As Blogger fixes problems, like the recent problem with the Post Title, the more browser versions they have to support, the more complex their code becomes. Besides fixing problems with Post Editor, Blogger will be developing new features - like Google+ Comments, and the recently added "Blog Posts" option to "Show Author Profile Below Post".

Each of these changes - the recent Post Editor fix, Google+ Comments, and the new "Blog Posts" option - must include code to work in all supported browsers. The more browsers supported, the more complex the Blogger code becomes.

Owners of older computers, with less bandwidth and memory resources, are going to notice Blogger - and other websites - requiring more resources. As the Blogger code base becomes more complex, the amount of code required will make the increased resource use more obvious. Many people have already noticed Blogger running slower, when they edit their posts.

As Blogger code becomes more complex, and as they support more browsers, it's going to take them longer to develop new features - and to fix problems with current features.

The only answer here is that Blogger simply can't support an infinite number of older browsers. As newer browsers, with newer features, are made available, they have to stop supporting older browsers.

It's possible that Blogger is currently making an effort to temporarily override their earlier stated browser support policy, so they can accommodate Windows XP and Internet Explorer V8 - but it's unlikely that they can do this, forever.

If Blogger fixes the current flood of bX code errors, for users of IE V8, this may not last, for long.

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Saturday, 21 July 2012

Blog Owners Reporting The New Blogger GUI Display Is Garbled

We have recently seen a few reports in Blogger Help Forum: Something Is Broken, concerning the New GUI display, which is broken for some blog owners.
When I login to Blogger, the interface doesn't display properly. Everything is shifted and some buttons appear to be missing.
The reporting volume, mentioning this symptom, is low - but it's not random, or zero.

From what we can tell, this problem started shortly after the latest Microsoft Windows updates, a week ago. Microsoft Answers: Computer Display Messed up After Restart discusses this problem, and essentially suggests that you should download video drivers from the vendor of the video device in your computer - and to not depend upon Microsoft, to provide you updated third party drivers.

If you are unable to use the Blogger Interface because the display is unreadable, with components missing or mislocated, you're going to have to update the video drivers on your computer, using drivers obtained from the manufacturer - not from Microsoft. This is not a problem caused by Blogger.

If the browser involved in the problem is Internet Explorer, you also may need to check your Compatibility View setting.

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