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Showing posts with label TOS. Show all posts
Showing posts with label TOS. Show all posts

Sunday, 6 October 2013

Team Blog Ownership, And Abuse Classification

We see some people, posting in Blogger Help Forum: Something Is Broken, who have problems with blogs under team ownership, and abuse classification.
My blog was deleted as spam but I don't spam! BTW, one of the other administrators of my blog recently had his Google account blocked.
We've observed, a few times, that team blog relationships create interesting complications, with various Blogger issues - and this appears to represent yet one more complication.

In most cases, when a Blogger account or blog is deleted or locked, the owner of the account or blogs affected should see an online notification, and / or receive email informing of the action taken.

There are several reasons why notification - email or online - may not always be provided.
  • Blogger accounts, based on bogus or inactive email addresses, will not provide email notification.
  • A person who uses multiple Blogger accounts, accidentally or intentionally, will only see the dashboard for the account currently logged in.
  • An owner of a Blogger account, recently unlocked after detected suspicious / unusual activity, will see only an empty dashboard, when logging in.

The team blog ownership relationship appears to provide one more reason for lack of notification.
  • Administrators of blogs under team ownership may not see notification, when one of the team members has a Blogger account deleted or locked.

Both Blogger accounts deleted for non repentant abusive activity, and Blogger accounts locked when suspicious / unusual activity is detected, appear to present this complication, with blogs under team ownership.

When a Blogger account is deleted after the owner repeatedly produces TOS violations, all blogs owned by the account are apparently deleted. It's possible that, when a blog is deleted, team ownership issues are overlooked in the blog deletion process - and the blog simply disappears from the dashboards of the other team members. It's also possible that this is a predictable group action - comparable to affiliate network detection.

When a Blogger account is locked after suspicious / unusual activity is detected, all owned blogs simply disappear from the dashboard of the owner. Blogs owned by a locked account are under automatic security review, with no appeal by the owner being possible. Team administrators are unlikely to have any alternative appeal opportunity, for a blog under review when an owning account is locked.

The latter two scenarios represent two reasons why, if we see the complaint in Blogger Help Forum: Something Is Broken
My blog has disappeared from my dashboard, and is not online!
One initial question should be
Was the blog under team ownership?

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Monday, 26 August 2013

Repeated TOS Violations Are Punished Gradually

Some blog owners don't understand the serious nature of repeated violation of TOS Policy, in Blogger blogs - and how offenses are handled, by Google.

We've seen several reports, in Blogger Help Forum: Something Is Broken, from blog owners who appear to be unclear about the consequences of repeated TOS Violations.
I got email from Blogger, about my Blogger account.
We'd like to inform you that we've received another complaint regarding a blog that you administer. Upon review of your account, we've noted that you've repeatedly violated the Terms of Service: http://www.blogger.com/go/terms. Given that we've provided you with several warnings of these violations and advised you of our policy towards repeat infringers, we've been forced to disable your Blogger service.
How do I get my blog restored?

This example appears to represent the final step, in a multi step policy.

It appears that Google takes a multi step approach, towards repeated TOS violations - such as hosting of malware, porn, and / or spam - in Blogger blogs. This is similar to the DMCA Violations punishment process.
  1. Unlike DMCA violations, individual posts are not deleted.
  2. Deletion of offending blogs.
  3. Deletion of offending Blogger account(s) (and blogs).

With a TOS initiated blog deletion, the blog owner is expected to have the blog reviewed. If the review determines the blog to be unrighteously deleted, the blog is restored - though there may be side effects.

If the blog owner does not wish to have the blog reviewed, he / she is allowed to start over, with a new blog - but will have to publish to a new URL. Content lost must be recovered by the owner - and the owner should be more careful with future blogs.

If the blog owner continue to publish blogs which violate TOS, any Blogger accounts involved, along with any other blogs owned by the deleted accounts, will be deleted.

We see that an appeal is possible.
Next steps for suspended accounts: If you believe your access to this product was suspended in error, contact us.

With any blogs published to a non BlogSpot domain, the domain URL(s) will remain in use, in the Google database - though the domain owner is free to use the domain outside Google address space. If the offender wishes to start over, both new BlogSpot and non BlogSpot URLs will be required.

As with other issues with email delivered warnings, there will be cases when the owner may not receive warnings in a timely fashion. Even so, the owner is responsible, when he / she offends, repeatedly.

Blogs under team ownership are apparently vulnerable to action taken against any team member. In some cases, blogs will simply disappear from the dashboards of the other team members, with no appeal or review request being possible.

It's possible that legal notice, provided by Google through email, will supercede ongoing forum advice - even if email sent is not received by the owner.

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Friday, 26 July 2013

Repeated DMCA Violations Are Punished Gradually

Some blog owners don't understand the serious nature of DMCA Violations in Blogger blogs - and how offenses are handled, by Google.

We've seen several reports, in Blogger Help Forum: Something Is Broken, from blog owners who appear to be unclear about the consequences of repeated DMCA Violations.
I got email from Blogger, about my Blogger account.
We'd like to inform you that we've received another complaint regarding a blog that you administer. Upon review of your account, we've noted that you've repeatedly violated the Terms of Service: http://www.blogger.com/go/terms. Given that we've provided you with several warnings of these violations and advised you of our policy towards repeat infringers, we've been forced to disable your Blogger service.
How do I get my blog restored?

This example appears to represent the final step, in a 3 step policy.

It appears that Google takes a 3 step approach, towards DMCA violations. This is similar to the TOS Violations punishment process.
  1. Deletion of offending posts.
  2. Deletion of offending blogs.
  3. Deletion of offending Blogger account (and blogs).

We've noted the initial step - deletion of offending posts, before. Specific blog posts, which are identified as DMCA Violations, are saved as Draft content. This allows the blog owner to correct the offense, and re publish a corrected post, without losing the content.

If the owner chooses to ignore the initial DMCA Violation, and simply re publishes an offending post - or if the owner publishes multiple offending posts, the blog is deleted. The owner is free to publish another blog, at his convenience - but the offending blog is not recoverable.

If the owner publishes a new blog, containing the same offending material - or if the owner publishes multiple offending blogs, the Blogger account (and blogs) is deleted.

As with all email delivered warnings, there will be cases when the owner may not receive warnings in a timely fashion. Unfortunately, the owner is responsible, even so, when he offends, repeatedly.

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