As Google Apps updates their limited function ("bloggeradmin") account setup process, we see reports from confused Blogger blog owners.
After I reset my password, I still getThe username or password you entered is incorrect
when I try to login, later!
and
I reset my password - and it changed my Blogger and GMail account - but I still can't login to Google Apps!!
The
Google Apps password reset uses a standard Google account reset process - and is subject to normal account reset behaviour. If you don't reset the right account, you won't be able to login, later.
We've been warning people for years, about the need to use two browsers, to
transfer a Blogger blog from one Google (GMail) account to another.
The Google Apps
"bloggeradmin" account setup, like the Blogger blog transfer, works best using two browsers. The password reset, for "bloggeradmin@mydomain.com" (
as an example, here) involves a Google account reset.
- You start the password reset from a Google Apps login screen, for "mydomain.com".
- After clicking on the "Can't access your account?" link, you use a standard Google account reset process.
When you attempt to login to Google Apps, click on "Can't access your account?". That takes you into the Google Account Reset process.
Provide the full account name of
your Apps account.
bloggeradmin@mydomain.com
instead of
myemail@gmail.com
The Google Apps password reset, like blog account transfer, is one more process where you may need to
use two different browsers. And, to be safe,
clear cache, cookies, and sessions (yes, all 3!) - then restart the second browser, before opening the password reset email.
The password reset will be more likely to be successful, if your Blogger account is based on an active and real email address - this is
not a good time to be anonymous.
(Update 2013/11/03): This process should be slightly simplified, with Google Apps now using
the new Google comprehensive login screen.
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