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Showing posts with label Internet Explorer. Show all posts
Showing posts with label Internet Explorer. Show all posts

Thursday, 5 December 2013

Various Problems With Blog Owners Using Internet Explorer V11

We're seeing a few browser related problems, possibly related to a recent update of Microsoft Windows and Internet Explorer, reported in Blogger Help Forum: Something Is Broken.
I can't see my dashboard!
and
I can't upload pictures - all that I get is a blank box!
and
I am receiving messages, when I log in, that my Internet Explorer is not compatible with Blogger.
Too many blog owners use Internet Explorer for using Blogger - and automatically accept updates, applied by Windows Update.

Right now, Blogger Engineering is in the process of updating Blogger to work with Internet Explorer V11. This is not a minor task - with all of the many Blogger features required by the various blog owners and readers, all of which must be checked for compatibility with each new browser version.

The recent updates of Microsoft Windows, to use Internet Explorer V11, is causing various problems to blog owners and readers.

Blogger Engineering cannot update Blogger, immediately, to work with the new version. While we wait for Blogger to be updated, it's possible that the Microsoft "Compatibility View" setting can help us bypass some of the problems.
  • From the Internet Explorer menu, select "Tools" - "Compatibility View Settings".
  • From the Internet Explorer address bar, click on the "broken page" icon.
  • Type "blogger.com" into "Add this website". Hit "Add", then "Close".
If we can't use "Compatibility Views" to work around the current problem, we have to wait, patiently, until Internet Explorer V11 can be supported, by Blogger.

If we can't wait patiently, we may need to try using another browser with Blogger - at least to diagnose the problem at hand.

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Tuesday, 9 July 2013

Post Editor Problems With Blog Owners Using Internet Explorer V8

We've been seeing a steady stream of problems being reported in Blogger Help Forum: Something Is Broken, from blog owners unable to use post editor.

The symptoms are varied, in detail.
  • Some can't get the cursor active, in the window.
  • Others can't use the Preview option.
  • Still others can't Publish.
The primary symptom, seen by many, involves yet another mysterious bX code.

In many cases, this problem has been forecast, for some time - and the blog owners should blame only themselves. Many of these blog owners are using - or trying to use - Internet Explorer V8, to maintain their blogs.

Last year, Google warned us that this time was coming.
We support the latest version of Google Chrome (which automatically updates whenever it detects that a new version of the browser is available). We support the current and previous major releases of Firefox, Internet Explorer, and Safari on a rolling basis. Each time a new version is released, we begin supporting that version and stop supporting the third most recent version.

Google stopped supporting Internet Explorer V8, in 2012.
As previously announced, Internet Explorer 10 launched on October 26, 2012, and as a result, we discontinued support for Internet Explorer 8 on November 15.

Recently, as part of an update to post editor, Blogger used code which is incompatible with Internet Explorer V8. As they continue to update Blogger, to remain compatible with newer browsers, they will continue this policy.

As time progresses, more blog owners, trying to use IE V8, will find problems with Blogger - with the problems not answered by Blogger Support. Blog owners using IE V9 or V10, in compatibility mode, will also see these problems.

If you are using Internet Explorer V8, you are way overdue for a browser upgrade. If your computer uses Windows XP, then you need to replace or update your computer. As an alternative, consider using Chrome or Firefox for all Blogger activity.

The solution, for this problem, requires your action.

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Tuesday, 18 December 2012

After Using "Buy a domain", Blog Owners Are Seeing "Server error" From Google Apps

Ever since Google ended its free Google Apps accounts, we've been seeing reports in Blogger Help Forum: Something Is Broken, about problems encountered when setting up a new Google Apps account, to administer a newly purchased custom domain.
Every time I try to login to Google Apps, using instructions in the email message, I get
Server Error: We could not process your request at this time, please try again later.

The limited function free Google Apps accounts, which can be only used for domain maintenance, do not work with the Google Apps account setup wizard, which is generally used after using "Buy a domain". When you see "Invalid request" or "Server error", you need to reset the password for the "bloggeradmin" account, for your domain.

Start by accessing the Google Apps administrative account reset wizard, for your domain. If you use GMail for your email, or other Google products, try to use a different browser for Google Apps. Alternately, use an "Incognito" window, in Chrome - or a "Private" window, in Firefox. Or, clear cache, cookies, and sessions - then restart the browser, when possible.

For this domain, "nitecruzr.net", I would access the account reset wizard as
http://google.com/a/cpanel/nitecruzr.net/ResetAdminPassword
or possibly
http://google.com/a/nitecruzr.net/ResetAdminPassword

You simply change "nitecruzr.net", to your domain URL, to reset the administrative password for your domain.
(Update 2013/11/03): This process should be slightly simplified, with Google Apps now using the new integrated Google login screen.
Having solved the CAPTCHA in the reset screen, Google will send a password reset email message, for the "bloggeradmin" account for your domain, to the email address used by your Blogger account. Once again, this is a bad time to be using Blogger anonymously.

Open your email, then open and execute the email message, to reset the bloggeradmin Google Apps account. Be sure to enter the complete Google Apps account name, in the Google account reset screen.

Once the password is reset, login to Google Apps. Then retrieve the login tokens, from the Google Apps desktop, to access eNom or GoDaddy.

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Friday, 15 June 2012

Internet Explorer V8 / V9 And The New Blogger GUI

Back when Internet Explorer V8 was first released by Microsoft, and Blogger had yet to update their code to allow for its peccadilloes, some Blogger blog owners used the Internet Explorer "Compatibility View" switch, to make their browsers work with Blogger (when they were using the Blogger "Classic" GUI).

We've recently been seeing an increasing number of people in Blogger Help Forum: Something Is Broken, using Internet Explorer, who report problems with The New GUI.

With Blogger code written for Internet Explorer V8 / V9, people who use Internet Explorer V7 - or use V8 / V9 that runs as if V7 (with "Compatibility View" enabled) - are having problems using the New Blogger GUI.

The most popularly recommended solution for problems like the White Screen Of Death has been to switch back to the Classic GUI. A more effective long term solution, for people using Internet Explorer in Compatibility Mode, would be to stop using Compatibility Mode.
  1. From the Internet Explorer menu, select "Tools" - "Compatibility View Settings".
  2. In Internet Explorer, click on the "broken page" icon, at the end of the address bar.
  3. Remove "blogger.com" from the "Compatibility View Settings" list.

Don't have Internet Explorer work like IE V7, now that Blogger has updated their code - and IE V7 is not supported.

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