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Showing posts with label Cache and Cookies. Show all posts
Showing posts with label Cache and Cookies. Show all posts

Monday, 16 December 2013

Use Two Browsers, When Working With Multiple Google Accounts

Google has been providing single login access, to (almost all) Google services, for many years.

Properly maintained, we can have one Google account, which lets us access all services, using one login. The single login approach is a convenience, when all of the services, which we use, are part of the same Google account.

The single login approach becomes a challenge, when some of the services, which we use, are part of different Google accounts. As owners of Blogger blogs, there are some scenarios, where we have to deal with two different Google accounts simultaneously.
When we have to deal with two Google accounts, simultaneously, the single login approach becomes a problem.

Frequently, when you request assistance with a problem which involves your Google account, we'll start by advising you to
Clear cache, cookies, and sessions (yes, all 3) - then restart the browser.
This advice is neither ceremonial, nor pedantic - it's practical. And, it solves more problems than you would believe.

That simple advice works - because many problems are caused by the Google account login cookie, which is used to retain login status from application to application, within the various Google services which we may use. This is how Google provides single login to their various services.

That simple advice works best when we care only about the Google service immediately visible - and it requires careful maintenance of cookies filters. In cases where two services - or two Google accounts - are involved, you'd need to switch between account / service, rapidly and repeatedly. Rapidly logging out of one account, to login to another account, is both exhausting and technically unsafe.

Rapidly logging out then back in, to various Google accounts, creates odd symptoms, like the well known monolithic error
You have logged out from another location. Do you want to log in again?
Who among us has been able to correctly answer this simple query properly, without undue rise in blood pressure?

Another problem with clearing cookies, routinely, is that not all browsers allow selective clearing of cookies. Many have observed problems with non Google websites, after solving a Google problem which involves
Clear cache, cookies, and sessions (yes, all 3) - then restart the browser.
Yes, there are websites outside the Googlesphere!

If we need to work with two Google accounts, simultaneously, the only safe technique is to use two browsers, simultaneously. Since the Google login cookie is created separately, in each different browser, use of two browsers lets us maintain two Google sessions, simultaneously, without interaction between the two.

Since no two browsers are alike, we know realistically, that using two different browsers should not be done routinely. Many blog owners have a most favourite, and a least favourite, browser - and won't willingly use a different browser except when absolutely necessary.

Fortunately, many modern browsers, to retain their own customer base, allow for multiple sessions - where cookies and other preferences and settings can be maintained separately. Chrome has the "Incognito Window", and Firefox has "Private Browsing" - both of which let you, temporarily, setup a second browser session, with separate cookies, preferences, and settings.

In most cases, then - and if you are using Chrome or Firefox - when we advise you to
Clear cache, cookies, and sessions (yes, all 3) - then restart the browser.
you should be able to, alternately,
Activate a second browser session, when you are not currently using a second session.
In cases where you are currently using a second browser session, the advice would be more correctly phrased
Close the current second browser session, then start a new second browser session.
This advice would flush all current cookies, preferences, and settings which could possibly involve multiple Google accounts, and avoid various problems with Blogger and non Blogger applications.

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Thursday, 27 December 2012

Would Be Blog Owners Report Inability To Create A Blog

We are currently seeing frustration, in Blogger Help Forum: Something Is Broken, about new blog creation.

Would be new blog owners have various concerns
I can't create a blog - the "Create" button is grey (inoperative)!
or
It keeps saying
Verifying availability
when I enter a blog name!!
or even
It said
This blog address is available.
until I hit "Create blog!" - then it changed to
Sorry, this blog address is not available.

Each of these problem reports - and others - may come from people who don't read the instructions, for using the wizard. Alternately, some folks may be complaining about yet one more case of over done layered security.

The most obvious problems, in the blog creation process, come from people who don't understand how to use the "Create a blog" wizard.

Not every would be blog owner understands that 3 things must be done, to make the "Create blog!" button operative - and all 4 must be done, before the blog is actually created.
  1. Enter a Title for the blog.
  2. Enter an acceptable and available Name for the blog.
  3. Select a Template for the blog.
  4. Hit "Create blog!", with "This blog address is available." displayed.

When you choose a Name (aka "address" or "URL"), enter your choice properly.
  • Only enter the "xxxxxxx" part of "xxxxxxx.blogspot.com".
  • Only use lower case alphabetic characters ("a" - "z"), numeric characters ("0" - "9"), and dashes ("-").
  • Do not use a trailing dash (You cannot publish "xxxxxxx- . blogspot . com").

Besides the syntax issues when entering a blog name (URL), there is the unfortunate issue of competition in the creation process. Blog owners who are anxiously creating a new blog, based upon a current event - maybe a popular movie star, or an important political campaign - will be dismayed to see
Sorry, this blog address is not available.

If you are competing in real time, with other would be blog owners, for the name of your choice - and you take too long between Steps #1 - #3, and Step #4 - you may still see
Sorry, this blog address is not available.

Many people want to setup a blog, based on that blog name. Some may see the bad news, repeatedly, leading to one frequently seen complaint.
All the good addresses are taken!
And sometimes, to a more imaginative suggestion.
How do I get Blogger to re issue me the dormant address?
The latter question is one of futility.

Finally, the anxious blog owner may see
Checking address availability
for some time - possibly forever - if an overly ambitious cookie / script filter, or an intrusive security add-on is installed in the browser. In this case, the magical advice to
Clear cache and cookies!
or
Try a different browser!!
will be effective - though absent any attempt to diagnose the problem, one may not ever know what actual underlying problem may have caused the plaintive cry
I can't create my blog!

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